Tracker Description Templates
Pre-fills new issue descriptions with standard text for each tracker and project, and attaches default files.
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Redmine Customization Services
Adapt screens, fields and rules so Redmine matches how your team actually works.
How I can help
Redmine is flexible, but most teams still work around gaps in a standard installation. I customize Redmine so it fits how your team actually works — from issue forms and workflows to business rules and notifications.
Customizations are delivered as maintainable plugins wherever possible, so they keep working when you upgrade.
Related work
Plugins and projects in this area
Real plugins and projects from my portfolio. Client names and data are kept confidential.
Time Logging & Ticket Workflow Rules
Enforces company rules for time logging and ticket updates, and sends ticket acknowledgements to external requesters.
View detailsTime & Assignment Rules
Workload caps, two-level time reports, mileage validation and issue form automation for an operations team.
View detailsPer-Issue Notification Control
Stops Redmine email notifications for individual issues using a checkbox field.
View detailsAttachment Preview (Images & PDF)
Preview image and PDF attachments in a lightbox instead of downloading them.
View detailsCustomer Auto-Email
Automatically emails the customer when a ticket is created and again when it is first assigned.
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How I work
From first call to ongoing support
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Step 1: Understand
Discuss the business problem, existing Redmine setup and desired outcome.
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Step 2: Scope
Identify features, dependencies, compatibility needs, delivery approach and estimated effort.
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Step 3: Build and validate
Develop and test against agreed requirements.
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Step 4: Deploy and support
Assist with deployment, documentation, troubleshooting and ongoing improvements as agreed.
Working style
Simple rates, fair payment terms
Transparent pricing, and for smaller projects you see the work running before you pay.
Hourly rate
$30 USD / hour
For consulting, customization, plugin development and ongoing support. Fixed-scope estimates are provided after reviewing your requirements.
Small projects
You see the result before paying.
- Step 1: Demo I show you the finished work running in my local environment.
- Step 2: 70% You release 70% after the demo.
- Step 3: 30% You release the remaining 30% after testing it yourself.
Larger projects
30% advance
Bigger builds — such as multi-module plugins or larger integrations — start with a 30% advance payment.
Payments accepted via
- PayPal
- Payoneer
FAQ
Redmine Customization: common questions
Do you change Redmine’s core code?
I avoid core modifications. Customizations are built as plugins using Redmine’s hooks and patches, so your installation stays upgradable.
Can you customize Redmine 5 and Redmine 6?
Yes. My recent customization work has been delivered on Redmine 5.0, 6.0 and 6.1.
More services
Other ways I can help
- Custom Redmine Plugin Development Purpose-built plugins that extend Redmine without unnecessary core modifications.
- Agile & Resource Planning Plan work, balance capacity and see progress clearly inside Redmine.
- Business Management Extensions Bring customer, billing and operational processes closer to your project data.
- Integrations & API Development Connect Redmine with the systems and apps your business already relies on.
- Ruby on Rails Consulting Architecture and engineering support for Rails applications beyond Redmine.
Have a Redmine project in mind?
Share what you need — a new plugin, a workflow change or an integration. Estimates and timelines are provided after reviewing scope and technical requirements.