Time Logging & Ticket Workflow Rules
Enforces company rules for time logging and ticket updates, and sends ticket acknowledgements to external requesters.
Overview
A set of workflow rules that keep time data clean and customers informed.
Key features
- Hours selected from a dropdown in half-hour steps up to a configurable maximum, validated on the server.
- Blocks back-dated time logging beyond a configurable number of days, with an exception list.
- Notes required when an issue is updated through the web form.
- Acknowledgement email sent to external requesters and watchers when a ticket is created.
Screenshots
Screenshots coming soon.
Built for a client engagement. Client names, data and source code are kept confidential.
More time tracking & billing plugins
- Timesheet Submission & Approval Users submit logged time as weekly or monthly timesheets; approvers approve or reject them, and approved time is locked.
- GPS Punch Clock A punch clock for field workers: start, pause, lunch and stop a timer on an issue, with location tracking and supervisor SMS alerts.
- Time Range Picker Users log time by picking a start and end time; hours are calculated automatically, with overlap and duration checks.
Have a Redmine project in mind?
Share what you need — a new plugin, a workflow change or an integration. Estimates and timelines are provided after reviewing scope and technical requirements.