Daily & Weekly Ticket Digests
Daily emails of open tickets to each assignee and weekly project digests to managers.
Overview
Gives every team member and manager a clear picture of open work without logging in.
Key features
- Daily email to each assignee listing their open issues with status, priority, dates and spent time; managers on CC.
- Weekly email per project listing all open issues to managers, with members on CC.
- HTML and text email templates; retries on delivery failure.
- Run on a schedule through rake tasks.
Screenshots
Screenshots coming soon.
Built for a client engagement. Client names, data and source code are kept confidential.
More notifications & messaging plugins
- SMS Messaging (Twilio) Send SMS to customers from an issue using templates, request reviews in one click, and keep a full SMS history.
- Urgent Issue SMS Alerts Texts the assignee when an issue becomes urgent, and sends daily reminders while it stays open.
- Customer Email Templates Email customers from an issue using reusable templates with placeholders and image attachments, with a log on the issue.
Have a Redmine project in mind?
Share what you need — a new plugin, a workflow change or an integration. Estimates and timelines are provided after reviewing scope and technical requirements.